Privacy Policy

This Privacy Policy governs the manner in which PotensMentor LLC ("PotensMentor," "we," "us," or "our") collects, uses, maintains, and discloses information collected from users ("you" or "Client") of our coaching and advisory services. We are committed to protecting your privacy and handling your information with the utmost care. This policy outlines our practices regarding the collection, storage, and use of your personal and confidential information.

Information Collection

We may collect personal and confidential information from you in various ways, including but not limited to:

• Information provided by you during the onboarding process and subsequent sessions.
• Feedback, surveys, assessments, or other forms of communication exchanged between you and PotensMentor.
• Information obtained through technology tools or applications used during sessions.

Exclusive Client Property

All information shared by you during an engagement is considered your exclusive property and will be held in strict confidence by PotensMentor. We recognize the sensitive nature of the information you share with us and are committed to maintaining its confidentiality.

Use of Information

The information we collect from you is used solely for the purpose of providing coaching and advisory services. This includes:

• Tailoring sessions to meet your specific needs and objectives
• Tracking progress and evaluating the effectiveness of our work together
• Communicating with you about scheduling, resources, and other engagement-related matters
• Improving our methodologies and services

Confidentiality and Disclosure

We maintain strict confidentiality regarding all information shared during sessions. We will not disclose, share, or sell your personal or confidential information to third parties without your explicit written consent, except in the following circumstances:

• When required by law or legal process
• To protect the rights, property, or safety of PotensMentor, our clients, or others
• In cases where there is a clear and imminent danger to yourself or others

Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our systems.

Data Retention and Removal

We retain client information for the duration of an engagement and for a reasonable period thereafter to ensure continuity of service and for record-keeping purposes. You have the right to request the removal of confidential information and notes from PotensMentor systems at the completion of an engagement.

Your Rights

You have the following rights regarding your personal information:

• The right to access the information we hold about you
• The right to request corrections to any inaccurate information
• The right to request deletion of your information (subject to legal and contractual obligations)
• The right to withdraw consent for specific uses of your information

Updates to This Privacy Policy

PotensMentor reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and the "Last updated" date at the top of this document will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.